What to do if the Server Crashes
#1

First method: Using DrWatson

A. Windows XP:

1. Press the Start button, choose Run, type drwtsn32 and hit Enter;

2. In the dialog that appears check the Log File Path and Crash Dump paths;

3. Set the Crash Dump Type to Full;

4. Make sure the Dump Symbol Table option is checked, then click the OK button;

5. Reproduce the issue;

6. drwtsn32.log and user.dmp files will be created in the directories specified in Log File Path and Crash Dump.

Which is usually:

\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson

 

B.Windows 7

1. Reproduce the issue (application crash);

2. Do not close the Application has stopped working window;

3. Run Task Manager (press Ctrl-Shift-Esc);

 

(!) If you are running a 64-bit operating system, run 32-bit Task Manager: C:\Windows\syswow64\taskmgr.exe

4. Go to Processes tab and right-click on the crashed process;

5. Select the Create Dump File item:

6. Pick the .DMP file created:

7. Open Start-Run, type %USERPROFILE%\AppData\Local\Microsoft\Windows\WER\ReportArchive string and hit Enter:

 

8. After that you will see a folder (or a few folders), the name of which starts with Report

9. Collect the Report.wer file from the last created folder.

 

When you post on the forum just post the dump file and the wer one(the second one is not hat necessary).

 

Second Method:Using Process Explorer(Only for 32Bit Systems)

1. Download Process Explorer

2

2. Wait till the server file crashed (do not close )

3. Go to Process Explorer, right click on your process ->create Dump->MiniDump(Or Full Dump)

 

Post the minidump(fulldump), on the forum.



Messages In This Thread
[No subject] - by someone - 11-06-2011, 01:36 PM
[No subject] - by Warmonger - 11-06-2011, 02:14 PM
[No subject] - by CADH - 11-06-2011, 02:16 PM
[No subject] - by Phyyl - 11-06-2011, 07:32 PM
[No subject] - by BashVendetta - 11-08-2011, 09:12 PM
[No subject] - by netoforlan - 11-11-2011, 03:30 AM
[No subject] - by roseon - 12-17-2011, 11:59 PM
[No subject] - by someone - 12-18-2011, 12:09 AM
[No subject] - by StyLeRZockeR - 12-27-2011, 05:19 PM

Forum Jump:


Users browsing this thread: 1 Guest(s)