Send error problem {HELP}

[Wrong]

Hi, a friend is getting send error when he selects his char and tried to go to juno. This is his errorlog.

 

Type : WinNT
Version: 6.1, build 7600
Misc:
Total Memory : 4090.93MB

Display : NVIDIA GeForce G210M
Display Version : 8.15.11.8652
Sound : Altavoces (Conexant High Defini

Crashed at: 01/06/12 14:00:30
Exception code: C0000005 ACCESS_VIOLATION
Fault address: 10189C05 01:00188C05 C:\Program Files (x86)\LC\Bin\Engine.dll

Registers:
EAX:00000001
EBX:000006C8
ECX:022611E8
EDX:0018EFD8
ESI:75E3F3C8
EDI:75EC29C0
CS:EIP:0023:10189C05
SS:ESP:002B:0018EF7C EBP:0018F00C
DS:002B ES:002B FS:0053 GS:002B
Flags:00010202

manual stack frame walk begin:

Address Frame Logical addr Module
10189C05 0018F00C $adr: C:\Program Files (x86)\LC\Bin\Engine.dll 0001:00188C05
100C91CE 0018F13C $adr: C:\Program Files (x86)\LC\Bin\Engine.dll 0001:000C81CE
100C76D3 0018F168 $adr: C:\Program Files (x86)\LC\Bin\Engine.dll 0001:000C66D3
100C6F47 0018F198 $adr: C:\Program Files (x86)\LC\Bin\Engine.dll 0001:000C5F47
100C69B3 0018F224 $adr: C:\Program Files (x86)\LC\Bin\Engine.dll 0001:000C59B3
100EF890 0018FDC0 $adr: C:\Program Files (x86)\LC\Bin\Engine.dll 0001:000EE890
100EFEF1 0018FE30 $adr: C:\Program Files (x86)\LC\Bin\Engine.dll 0001:000EEEF1
004049FE 0018FEA0 $adr: C:\Program Files (x86)\LC\Bin\Nksp.exe 0001:000039FE
00405788 0018FEEC $adr: C:\Program Files (x86)\LC\Bin\Nksp.exe 0001:00004788
00407C86 0018FF88 $adr: C:\Program Files (x86)\LC\Bin\Nksp.exe 0001:00006C86
76043677 0018FF94 $adr: C:\Windows\syswow64\kernel32.dll 0001:00003677
776B9F02 0018FFD4 $adr: C:\Windows\SysWOW64\ntdll.dll 0001:00029F02
776B9ED5 0018FFEC $adr: C:\Windows\SysWOW64\ntdll.dll 0001:00029ED5

manual stack frame walk end:

Not HttpSendRequest

 

What could be the problem? help pls

 

regards.