fail to connect to login server not at all

[Groby]

Hey Guys 
 
I have a problem
some people can with me on the server einlogen without problems.
based on 2 people get the message fail to connect to login server.
both have been playing it is on the server, or it could be due to the people?
 
sorry for my bad english  2 
 
In Deutsch 

Ich habe ein Problem 
manche Personen (ca. 20) können sich bei mir auf dem server einlogen ohne probleme. 
bei 2 Personen kommt die Meldung fail to connect to login server.
beide Haben schon gespielt liegt es am Server oder könnte es an den personen liegen ? 

 

[Sutz]

If other people "CAN" connect ok then I'd say its something their end or they are blocked in DB??

[Groby]

 in the DB is nothing deactivated not in the cms DB or  in T_USER. 

 

i can login withe the user data all works fine but the user cant login 

[Sutz]

Then I would say its their end a firewall or something?? or their ISP xD

I have had reports that some ISP's blocked our old domain lckb.net  :lol:

[Groby]

Then I would say its their end a firewall or something?? or their ISP xD

I have had reports that some ISP's blocked our old domain lckb.net  :lol:

Thanks its Sloved 

my Firewall block the IPS  to many connections.